The Staff of the AAAPB can answer a wide variety of questions for you as well as provide extensive resources on everything from insurance to assisted living to home repairs.

Please feel free to contact any of our staff by calling
(432) 563-1061 or toll free (800) 491-4636, and asking for the extension below.
You may also email us by clicking on the staff name.

Name Title Phone Extension
Alma Montes Director 333
Lupe Carrillo Care Manager IV 334
Cristina Cordle Information, Referral & Assistance 320
Yovanna Hernandez Benefits Counselor 340
Stephanie Rodriguez Benefits Counselor 338
Carolyn Torres Managing Local Ombudsman 306
Scott Randolph Caregiver Program Specialist  362
Rachel Morales Outreach & Wellness Coordinator 347
Kathy Martin Support Staff – Contract  341
Kina Plaia Contract Case Manager 315
Susan Frederickson Contract – Caregiver Support Groups
(rev. 9/22)